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Terms and Conditions

By using this website you agree that you have read the information below and that you agree to the terms and conditions of use below and that you further agree that your use of this website will be expressly limited to commercial use. In the event that you do not agree to the terms and conditions you should not use this site.

By clicking the “submit” button you agree to be contacted by our group of companies.

All reasonable care is taken to ensure that information on this website is accurate and up-to-date but we do not accept any responsibility for the completeness of the content or any mistakes or omissions contained therein. ACCIDENT ADVICE HELPLINE DIRECT LIMITED does not enter into any express or implied representations, conditions, or warranties regarding the quality or accuracy of the information displayed.

Please note that although reasonable care is taken to ensure that the website and materials available from it are virus free, it remains the responsibility of the user to ensure that it is virus free. ACCIDENT ADVICE HELPLINE DIRECT LIMITED cannot accept responsibility for any viruses that you download. Our site security has been enhanced to stand in line with industry best practice but it is also important that you do what you can. Always update your system with the latest anti virus signatures and security patches. Use anti spyware software and a personal firewall.

To the fullest extent permitted ACCIDENT ADVICE HELPLINE DIRECT LIMITED excludes liability for any loss or damage, whether direct or indirect, arising from your use of this website.

This website may contain convenient links to other websites neither operated nor controlled by us. You acknowledge and agree that ACCIDENT ADVICE HELPLINE DIRECT LIMITED is not responsible for the availability of any third party websites or material accessed via this site. ACCIDENT ADVICE HELPLINE DIRECT LIMITED does not endorse nor can be held responsible or liable for any content, product or services available via third party websites.

All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of this website are owned by ACCIDENT ADVICE HELPLINE DIRECT LIMITED.

Use of this website is expressly limited to commercial use and you are not permitted to use this material or content save for the printing of or downloading of a reasonable number of unmodified copies for your business use.

For the avoidance of doubt, the exemptions referred to above do not permit you to incorporate all or any part of the content of this website in any commercial publication or document, or for any other commercial purpose.

Repairer No Deduction Special Offer Terms and Conditions

The Promoter

  1. The Promoter is Accident Advice Helpline Direct Limited, Royalty House, 10 King Street, Watford, Herts, WD18 0BW.

Promotion Period

  1. The Promotion will commence at 00:01 (GMT) on 1st March 2017 and shall close at 23:59 (GMT) on 31st March 2017 (the “Promotion Period”).


  1. This Promotion is only available to registered Bodyshop Marketing Partners of Accident Advice Helpline Direct Limited located in England and Wales.


  1. Marketing Partners who submit a non-fault credit repair job to the promoter during the promotion which has an invoice of £9,999 or less will be paid their administration fee for repairs by the Promoter.
  2. Administration fee will be paid after March 2017.
  3. Administration fee will be paid separately to the 95% repair payment.
  4. Promotion does not apply to written off vehicles
  5. Promotion does not apply to storage or transportation costs
  6. Non-fault credit repair Invoices over £10,000 will be subject to 5% administration fee for the value of repairs over £10,000.


  1. Marketing Partners must submit a non-fault invoice to the promoter for the work submitted during the promotion period.
  2. Promotion entry is subject to the promoter accepting the repair work from repairer.
  3. Payment subject to the promoter accepting the repair work from repairer.
  4. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these terms and conditions.
  5. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims.
  6. A Claim must be made by the registered Marketing Partner, and must not be made through agents or third parties.


  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
  2. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged invoices; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  3. The Promoter reserves the right to extend or withdraw the offer at any time without notice.
  4. The Promoter reserves the right to withdraw the offer at any time from individual Marketing Partners without notice or explanation.


  1. Please email or call 0800 0379 999 (during usual business hours) if you have any questions about the promotion structure.

Law and jurisdiction

  1. The Promotion is governed by English law.